Thank you so much for booking a lesson!
I can't wait to take you out on the water.
Please note my cancellation policy:
- If you need to cancel or reschedule up to 48 hours before your scheduled lesson please contact me. I will charge a £10 administrative fee to cover my costs.
- If you need to cancel within 48 hours or don't turn up on the day I don't provide refunds and will take 100%.
I am as flexible as I can be with cancellations and rescheduling. I know plans change and always try to accommodate any requests. However, as SUP is a seasonal sport and my diary fills up very quickly I do need to impose these restrictions. If your plans change, or you have any issues, please always contact me.
SUPing is an outdoor watersport. I do my best to fulfil all booked lessons on the agreed date and time - however - we are at the mercy of tides and the weather and sometimes rearranging or cancelling is inevitable. I offer a choice of rescheduling the lesson or a full refund in the rare cases this does occur.
If you have any problems, or would like to chat further please email me at email@example.com or text me on 07922 035 723 and I will call you back.